My Water Was Shut Off– What’s Next?

couple can't pay water bill

Many people struggle to pay their bills each month. Your water bill is arguably the most important, and it can be scary to worry about your water being shut off month to month. If you find yourself in that situation, know you have options.

One factor that will impact the options available to you is where you live. Different states and even cities have various rules and regulations for paying your water bill. Make sure you read your state’s policy before going any further.

How to Turn Water On After Disconnection?

Many people tend to think they can turn their water back on by themselves after it has been shut off. However, this is not the case. If your water has been shut off due to a late payment, you can not turn it back on by yourself legally. If you are caught doing so, there will be legal action.

What To Do When You Get a Notice? 

So, you received a notice in the mail, and are wondering what to do next?

First, make sure you read through the notice completely and thoroughly. It’s important to know how long you have to pay, and when your next payment will be due.

Next, make sure that you know your rights. These can vary state by state and city by city. For example, some northern states have laws to ensure your water is not turned off during winter months. In the end, ensure you read your state’s policy before going further.

How Late Can I Pay a Water Bill?

How late you can pay your water bill varies depending on where you live. If you are unable to pay, you will not have your water bill shut off right away. Most cities have a 2-3 month grace period. Some cities are fewer and some are more.

Another important thing to note is that water companies do not have permission to withdraw funds from your account. Therefore, they will be left with no choice but to shut off your water. If you simply forget to pay your bill but have the funds available, you can always call the water company. They will more than likely accept your payment and have the water turned back on as soon as possible.

How to Get Help Paying Future Bills? 

If you are unable to pay your water bill, you may qualify for an assisted payment program or discount.

According to the federal Low Income Home Energy Assistance Program (LIHEAP), you may be eligible for assistance. You can check if you qualify by calling the National Energy Assistance Referral (NEAR). When you qualify as low-income, you may have the opportunity to spread out your past payments or even get future bills reduced. When in doubt, always call the water company to see what they can do for you. Many are happy to help by setting up a payment structure that works for you.

Apply for a Short-Term Loan

If none of these options work for you, or you still need assistance paying for your water bill, check into a short-term loan. A short-term loan is a loan that’s used for emergency expenses and is expected to be paid back quicker than typical loans. With Advance Financial, you can get cash as soon as today to pay your water bill.* And, make sure to check out the other services we offer like Bill Pay and Check Cashing.

Just apply online or in person at any of our Advance Financial locations across Tennessee. We are happy to help get you to get cash fast to pay off your water bills or any expenses you have.

*Bank Participation is Required.