Advance Financial Awarded With 2018 Inside Arm Best Places to Work

AF Received Best Places to Work Award from Inside Arm in 2018
As a leading fintech company, we were awarded one of insideARM’s 2018 Best Call Centers to Work For
To be eligible to rank as an insideARM’s 2018 Best Call Center to Work For, a company must be operating a call center in the U.S. with more than 15 employees, which provides “either customer care, outsourced services, collections or online chat services.” Employers complete a survey to share information about the company’s policies, practices and demographics, and up to 400 employees per company fill out an Engagement and Satisfaction survey. Based on the answers from both questionnaires, companies are scored according to eight Core Focus areas: leadership and planning, corporate culture and communications, role satisfaction, work environment, relationship with supervisor, training, development and resources, pay and benefits, and overall engagement.