Flex Loan FAQ's

Loan Questions

We offer Line of Credit and Installment loans. Eligibility is based on the state where you live.

It's an unsecured (unsecured means there's no asset given as security on the loan) open line of credit that gives you the ability to apply once and get cash at any time (up to your credit limit).

With an installment loan there's a set amount you borrow and pay back over several months in fixed, predictable payment amounts.

  • Photo ID
  • Proof of Income

  • The minimum age to be eligible is 18 or the state minimum, whichever is higher.
  • U.S. citizens are eligible for the services offered by Advance Financial.
  • Permanent resident / green card holders are also eligible to apply.
  • The Military Lending Act (32 C.F.R. ยง 232) prohibits lenders from charging service members more than 36% APR on credit extended to covered borrowers. APRs for the Line of Credit and Installment Loans offered by Advance Financial fall outside of the MLA limits and as a result loans cannot be issued to these applicants. Active duty service members and their covered dependents are considered "covered borrowers" under the Military Lending Act.

APR is short for annual percentage rate and is the interest you pay on a loan on a yearly basis.

Advance Financial Line of Credit Loans range from 240% APR up to 450% APR.

An Installment Loan with Advance Financial offers a fixed APR. The APR is determined based on your state of residence, the amount of your loan and the length of time your loan is outstanding. Your exact APR is included in your loan documents.

Our loans range from $25 up to $4,000, depending on the state where you live and the amount you qualify for.

Your money is usually sent to your account within a day. Bank participation is required for this option.

In Tennessee, we offer prepaid debit MasterCard and Visa cards that can be used anywhere Visa or MasterCard are accepted. You can load your card at any Advance Financial store.

You can pay off your loan early without penalty and if you have a Line of Credit loan, we will even keep it open so you can withdraw more money at a later date.

With a Line of Credit Loan, we will keep your account open so you can get the cash you need later. With an Installment Loan, you do have to reapply.

Installment Loans can be refinanced once certain criteria are met. A customer service representative is always happy to help you with this process.

There are a couple of ways to get a loan with us. You can go online at af247.com and complete our simple application or in Tennessee, visit one of our many retail locations across the state and we'll be happy to help you. You can also download our mobile application either in Google Play or in the IOS App Store.

We only offer Line of Credit Loan or Installment Loans and this is dependent on the state where you live.

Store Questions

We have stores all across Tennessee from Millington to Bristol and everywhere in between. For a complete list of our stores visit locations.af247.com.

Our stores aren't open 24/7, however, you can get a loan online with us at any time at https://online.af247.com/OnlineRegistration/FastTrackApplication

We do not offer Western Union services at this time.

To apply for employment, please go to careers.advancefinancial.com. From here, you can search job openings within the company and also submit your application.

We no longer offer check cashing services.

You will need a Photo ID and Proof of Income.

We no longer offer money order services.

We no longer offer bill pay services.

Once you have been approved, you can get money in your hands at a store the same day!*

As long as you have available credit on your loan, you can withdraw cash whenever you want.
*Bank Participation Required

COVID-19 Questions

We are always happy to help. If you are having trouble making your payment, please contact our Retention Team at 615-246-0172.

We are open and are happy to help. To see a complete list of our store hours, go to https://locations.af247.com

There is no higher priority to our Advance Financial family than the health of our employees, our customers, and the communities we serve. We want you to feel confident when working with us.

We take pride in the cleanliness of our stores, now and always. We have enhanced our cleaning protocols. Our team is practicing good hand sanitizing procedures when entering and leaving the workspace. We sanitize our workstations as well. Our goal is to minimize the transmission of germs during this critical time. We are also asking that our customers maintain social distancing.

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