Email Email:   Call Us Call Us: (615) 341-5900
Follow Us:  Facebook   Twitter   Google+   Youtube   Blog   Linkedin Glassdoor

Advance Financial Communications Policy

By providing your cell phone number(s), other telephone number(s) and/or email address(es), you agree and consent to be contacted by Advance Financial, our agents, employees, attorneys, affiliates, subsequent creditors, loan servicing companies, and third-party collectors through the use of email, and/or telephone calls and/or SMS text messages and/or voicemail messages to your cellular, home or work phone numbers, as well as any other phone number you have provided in conjunction with this account, including the use of automatic telephone dialing systems, autodialers, or an artificial or prerecorded voice. Further, you have provided us with consent to send you text messages in conjunction with the services you have requested. Your cellular provider’s Msg&Data Rates May Apply to our confirmation message and all subsequent messages.

You understand the text messages we send may be seen by anyone with access to your phone. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private.

Please notify us immediately if you change mobile numbers or plan to provide your phone to another person.

If we modify this Communications Policy, we will notify you by sending you a text message or email message with a link to the new policy. We may terminate our text message program at any time.

If you have any questions about this Communications Policy, would like us to mail you a paper copy of this policy or are having problems receiving or stopping our text messages, please contact us using the following information: Advance Financial, 100 Oceanside Drive, Nashville, TN 37204, 615-341-5900, Hours of Operation: Daily 24/7.

Text, Opt-out or STOP

This Communications, Policy applies to the text messages sent by Advance Financial to our customers while and after they use our product. If you wish to stop receiving marketing text messages from Advance Financial, reply to any text message we have sent you and in the reply text simply type STOP. (If you wish to stop receiving all text messages from Advance Financial, including those with information about payment due dates or missed payments, type STOP ALL in the reply text you send us.) Your stop request will become effective within 24 hours. You may also stop text messages by calling us at 615-341-5900, Hours of Operation: Daily 24/7.

Help or Support

If at any time you need our contact information or information on how to stop text messages, reply to any text message we have sent you and in the reply text simply type HELP. Upon receiving your text message, we will send you a text message with this information. In general, the messages we send provide you with information about your account. Some of the text message we send may include links to websites. To access these websites, you will need a web browser and Internet access.